PayoffPath Support
PayoffPath helps you plan how to pay off credit cards, loans, and other debts using the Snowball or Avalanche strategy, track every payment, and see your debt-free date.
Getting started
- Add a debt — name, balance, APR, and minimum payment. Set a due day (1–31) if you want reminders.
- Set your Extra budget — the amount you can add on top of all minimums each month.
- Pick a strategy — Snowball (smallest balance first) or Avalanche (highest APR first), both free.
- Log payments — from the Track tab or the Home Screen widget.
Free version vs. Pro
- Free: up to 3 active debts, Snowball and Avalanche strategies, and full strategy comparison.
- Pro: unlimited debts, Hybrid & Custom order, advanced planning tools, transfer and consolidation scenarios, partner sharing, CSV/PDF export, and premium app skins.
Pro is a one-time purchase, not a subscription. Archived debts don’t count toward the free limit.
Purchase & billing
How do I restore a purchase I already paid for?
Open PayoffPath → More → Restore Purchases, or tap Restore on the paywall. Use the same Apple ID that made the purchase.
How do I manage an older Pro subscription?
Pro is now sold as a one-time purchase. If you subscribed before this change, your active subscription still works. You can manage or cancel it in iOS Settings → Apple ID → Subscriptions; Pro stays active until the paid period ends.
I was charged but don’t see Pro.
Tap Restore Purchases first. If that doesn’t work, restart the app while connected to the internet. Still stuck? Email us below with your Apple ID receipt and we’ll help.
iCloud backup
Where is my backup stored?
In your personal iCloud Drive, under your own Apple ID. PayoffPath has no server and never receives a copy.
How do I restore on a new phone?
Install PayoffPath, sign in with the same Apple ID, then More → Restore from iCloud. Restoring replaces the debts currently on the device.
How do I delete an iCloud backup?
iOS Settings → Apple ID → iCloud → Manage Account Storage → PayoffPath, then delete the backup file.
Widgets & reminders
The widget shows old numbers.
Widgets refresh automatically several times a day. Open the app and return to the Home Screen to force an update, or remove and re-add the widget.
I don’t get payment reminders.
Check that notifications are allowed: iOS Settings → Notifications → PayoffPath. Then make sure each debt has a due day set, and the reminder toggle in More is on.
Privacy
No account, no bank login, no tracking. Your data stays on your device unless you choose iCloud backup or export and share it yourself. Read the full Privacy Policy.
Contact us
Email: 2577272434@qq.com
We usually reply within 1–2 business days. Please include your iOS version and, for purchase issues, a copy of your App Store receipt.